CQC assessment framework training for your team, on-site or live online
Half day or full day · On-site or live online · England only · Quoted for your team
CQC assessment framework training explains how CQC assesses health and social care services in England now — the five key questions, the quality statements and the evidence inspectors look at — and what's changing as CQC moves to sector-specific frameworks built on key lines of enquiry. Staff leave knowing how to gather and show their evidence. Half day or full day, on-site or live online; quoted for your team.
- How CQC assesses services now, and what's changing
- What evidence to gather, and how to show it
- Half day for whole teams, full day for managers
- One price for the group of up to 12 — not per person
- Certificates emailed the next day
Tell us where you are and we’ll come back with dates and a price.
Not a booking. We'll send full details and answer any questions.
Prefer to speak? Call 0207 112 8412
Great presentation by Victoria Robinson
Trusted by health, workplace and care teams across the UK
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Compliance and certification
Staff receive a Kasorb certificate of completion. It doesn't expire, but we recommend a refresher when CQC introduces its new assessment frameworks. Kasorb is independent of CQC. It isn't a regulated qualification.
4 reasons teams choose Kasorb for CQC Assessment Framework Training
One price for the whole team
One price for the whole group of up to 12, not per person — quoted for your team, with certificates included.
Training at your workplace
No travel planning, no separate venue booking and less disruption for your team on the day.
Today's framework, and what's next
Covers how CQC assesses services now and the draft frameworks that replace the quality statements.
Compliance handled properly
Attendance, certification and compliance paperwork are included after the course.
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Course specification
How it works
- Enquire with your postcode, group size and preferred dates. We'll come back with a price within 48 hours. We recommend booking at least four weeks in advance to secure your preferred date — live online offers the best availability of dates. If you need something sooner, just ask.
- Confirm your date once you're happy with the price. For the full day's mock assessment exercise, send the trainer examples from your service in advance.
- Your trainer calls beforehand to confirm logistics, and to understand your service and your team.
- Half a day or a full day, on-site or live online — discussion-based, with a self-assessment against your own service.
- Certificates are emailed the next day.
What the course covers
- How CQC assesses services in England: the five key questions and the four rating levels
- The current framework: quality statements, and the evidence CQC gathers
- What's changing: the draft sector-specific frameworks, key lines of enquiry and rating characteristics
- Gathering and organising evidence day to day
- Preparing staff to talk to inspectors
- Self-assessment and action planning for your service
- Full day only: a mock assessment exercise on one key question
Who needs this training
Managers and senior staff in CQC-registered services in England:
- Registered managers and deputy managers
- Nominated individuals and directors
- Quality, compliance and governance leads
- Team leaders and senior staff who gather evidence or talk to inspectors
The half day also works for whole care and support teams who want to understand how CQC assesses their service.
We recommend at least Level 1 literacy and numeracy.
What the law says
In England, CQC registers and regulates health and adult social care services against the fundamental standards. Its current single assessment framework is built on five key questions — is the service safe, effective, caring, responsive and well-led? — with 34 quality statements underneath them.
CQC has published four draft sector-specific assessment frameworks: adult social care, primary care and community services, mental health care, and hospitals. The five key questions stay. Under each one, key lines of enquiry replace the quality statements, and rating characteristics describe what outstanding, good, requires improvement and inadequate look like in that sector. CQC is testing and piloting the drafts and hasn't confirmed when they'll take effect; until then, services are assessed under the current framework.
CQC covers England only. Services in Wales, Scotland and Northern Ireland have their own regulators.
How we assess learning
Understanding is tested through discussion and a self-assessment exercise against your own service. On the full day, the trainer reviews the mock assessment exercise with the group.
Your trainer
Your trainer has used these skills for real, and keeps the session practical: what CQC looks for, and how your service can show it — not a tour of the guidance.
Logistics
- Room: horseshoe or classroom seating — what matters is clear floor space — with a projector screen or blank wall
- The trainer brings: projector, laptop, flipchart and all general training equipment
- Group size: up to 12 per session, on-site or live online
- Timing: half day 09:30–12:30 or 13:30–16:30, or a full day 09:30–16:30; staff arrive 15 minutes early
- Access: the trainer needs the room 45 minutes before the start
- Anywhere in the UK, or live online
- Live online: a quiet space and a device with camera and audio for each person joining — ideally one device each, and never more than two people per device
- More dates online: live online often has more dates available, so it's worth asking if you need training sooner or have people across several locations
- Literacy: we recommend at least Level 1 literacy and numeracy
Cost explained
This course is quoted for your team. Tell us your postcode, group size and preferred dates, and we'll confirm the price within 48 hours. It's one price for the group, up to 12 staff — not per person — and it covers your trainer, their travel and the course materials.
More than 12 staff? We'll run another session at the same rate.
Several sites? Tell us when you enquire and we'll arrange them together.
Frequently asked questions
Is this up to date with CQC's changes?
Yes. It covers the framework CQC uses now and the draft sector-specific frameworks CQC has published, so your team understands both.
When do the new frameworks take effect?
CQC hasn't confirmed a date. It's testing and piloting the draft frameworks first. Until they're introduced, services are assessed under the current framework.
Half day or full day?
The half day suits a whole team. The full day suits managers and adds a mock assessment exercise on one key question.
Will you inspect our service?
No. This is training, not a mock inspection or consultancy. For the full day's mock assessment exercise, send the trainer examples from your service in advance.
Does this apply in Wales, Scotland or Northern Ireland?
No. CQC regulates health and adult social care in England only. Wales, Scotland and Northern Ireland have their own regulators.
Can it be done online?
Yes, live with a trainer, for up to 12 staff — not a recorded module. It's discussion-based, so it works well online.
How quickly can you come?
We confirm within 48 hours, and we recommend booking at least four weeks in advance to secure your preferred date — live online offers the best availability of dates. If you need something sooner, just ask.
Prefer to speak? Call 0207 112 8412